Information of El Cozumeleño Beach Resort Hotel

TOWELS: They are for the exclusive use inside the hotel and they can’t be taken out, towel service exchange is only from 7 am until 7 pm, very important NOT lose the towels or the cards because there is a charge of $ 25 us for each.

 WIFI: Hotel has wireless internet in most of the public areas such as: Lobby, Restaurant, Pools and in the Sky y Premium Sky category rooms.

ALL INCLUSIVE: The hotel offers all inclusive packages and includes:

  • All food, alcoholics and non alcoholic beverages.
  • Room service (except Garden View).
  • WIFI on all common areas and Sky categories rooms.
  • Specialty restaurant.
  • Recreational activities as Mini Golf, ping pong, billiards, Giant Chess, etc.
  • None motorized aquatic sports.

⦁ EXTRA CHARGES: There are other services not included on your package such like:

  • Bottled wines.
  • Laundry services.
  • Massages.
  • Antigen and PCR COVID test.
  • Wave Runners.

EARLY CHECK OUT: In case that you wish to leave the hotel before the check out date there is a penalty of 2 nights and they will be apply at the moment of checking out.

PERSONAL VALUES: Hotel is NOT responsible for any personal values or money left in or out of the safety box.


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