Information of El Cozumeleño Beach Resort Hotel

TOWELS: They are for the exclusive use inside the hotel and they can’t be taken out, towel service exchange is only from 7 am until 7 pm, very important NOT lose the towels or the cards because there is a charge of $ 25 us for each.

 WIFI: Hotel has wireless internet in most of the public areas such as: Lobby, Restaurant, Pools and in the Sky y Premium Sky category rooms.

ALL INCLUSIVE: The hotel offers all inclusive packages and includes:

• All food, alcoholics and non alcoholic beverages.
• Room service (except Garden View).
• WIFI on all common areas and Sky categories rooms.
• Specialty restaurant.
• Recreational activities as Mini Golf, ping pong, billiards, Giant Chess, etc.
• None motorized aquatic sports.

⦁ EXTRA CHARGES: There are other services not included on your package such like:

• Bottled wines.
• Laundry services.
• Massages.
• Antigen and PCR COVID test.
• Wave Runners.

EARLY CHECK OUT: In case that you wish to leave the hotel before the check out date there is a penalty of 2 nights and they will be apply at the moment of checking out.

PERSONAL VALUES: Hotel is NOT responsible for any personal values or money left in or out of the safety box.